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I finally recovered my groceries by sending a single, comprehensive note. I copied my order number exactly as shown in the email, took a screenshot of the “Ready for Pickup” status in the app, and snapped a quick photo of the confirmation email timestamp. Then I submitted everything together through the customer-help page accessible https://target.pissedconsumer.com/review.html , explaining that I’d been charged but hadn’t received my bag. Within two hours, Target’s support replied to apologize for the mix-up, confirmed they found my order parked at a different pickup bay, and dispatched an associate to bring it to my car. Providing complete pickup context in one message unlocked a prompt and accurate solution.