Home Forums MYC Forum Cupid Fragrances Support Experience

1 reply, 2 voices Last updated by paolo johnrobert 1 week, 2 days ago
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  • #532556

    janell hiba
    Participant
    @janell.hiba

    Which Cupid Fragrances channel handles damaged perfume shipments and actually secures a replacement or refund without long hold times?

    #532571

    paolo johnrobert
    Participant
    @darie.vanya

    Hey!
    Last month my partner gifted a limited-edition perfume set and the main vial arrived cracked, staining the box and ruining two tester swatches; with guests due that evening I photographed the damage, filmed a short unboxing clip and saved the order confirmation into one neat folder so evidence was ready. I uploaded the packet at https://cupid-fragrances.pissedconsumer.com/review.html , stating the exact remedy I wanted. A case agent checked batch and serial numbers, authorised a prepaid return label, queued a priority replacement with tracking and applied a small courtesy credit. Clear timestamps, SKU or serial and a single concise remedy request usually gets the fastest, tidy outcome.

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