A few weeks back, I encountered a similar hold on an urgent transfer. I gathered transfer control number, sending country and currency, plus a screenshot of the pending status before dialing the Western Union phone number. Sharing those precise details immediately allowed the representative to locate the transaction in their system. They discovered a compliance flag, resolved it in real time by verifying my ID, and within minutes sent a confirmation code to the recipient. Moments later, my family reported the funds had arrived. Presenting complete transfer information upfront during the call proved far faster than waiting on silent online inquiries.