Grill stopped holding temperature halfway through a cookout, right when guests were showing up—classic timing. Tried troubleshooting the igniter and airflow, but nothing held steady. Before calling in a local repair tech, I read through real user experiences on https://pit-boss.pissedconsumer.com/review.html . Some had similar temperature issues after just a few months, while others shared workarounds or mentioned solid responses from customer service. The range of feedback helped me decide whether to repair or replace, and pointed me toward a couple fixes I hadn’t even thought to try.